Tempo Tea aims for purchasing ease with a smart online strategy.

Keep it simple
When creating their website, Crane says user experience was a chief driver in making design decisions. There are three, easily identifiable steps to purchasing product (Pick Flavors, Review Cart and Checkout) listed at the top of the page, and consumers have two ordering options: Choose a one-time shipment of 12 beverages or a reoccurring monthly subscription. “We know where our customers like to shop, and online is a big component. For e-commerce, we wanted to make our checkout experience as simple as possible,” says Tempo Tea CEO Ryan Crane. “I didn’t want a thousand different SKUs and complicated ordering. I wanted an easy checkout experience with no shipping fees.”Offer a subscription option, but don't make it mandatory
At its core, Tempo Tea was designed to eliminate the 2 p.m. slump many professionals feel after lunch without consuming sugar or excess caffeine. While the tea product is available for purchase in select brick-and-mortar retail stores, Crane and Gallagher say a subscription model is the easiest, most streamlined way to get their product into the hands of busy people—in part due to expanded modern workdays. “For a lot of people, a 9-to-5 workday doesn’t really exist anymore … for many people, it’s a 16-hour workday,” says Crane. “Our goal is to make Tempo really easy for people to consume for focused energy; for productive energy.”