World Tea Academy Director Explains How Tea Education Impacts Revenue

DFellman-head-shot-300x300.jpg
Donna Fellman
World Tea Academy. One Plant—Six Teas

Rocky Mountain Tea Festival

Talk about the importance of ongoing education for retailers and their staff.
Donna Fellman: Tell me more about the kinds of retailers who seek out and benefit from tea education.

DF: Tell me about the importance of tea festivals. DF: Tell me why you chose the topic of “One Plant, Six Teas.”
DF: How can a retailer get his or her employees and customers enthused about the story of six teas coming from one plant? DF: How does staff education impact customer experience in a teahouse or store? DF:

Tell me about some good customer education programs. DF: What would you like people to know about the World Tea Academy? Is there anything you would like people to know about the curriculum? DF: What are some World Tea Academy student demographics? DF: